New EU / UK Relationship
From Jan 1st 2021 the UK has changed its trading relationship with the EU ( Brexit ) and this means that our customers will experience changes to the way items are shipped and fees that will apply on receipt of their orders.
This is affecting all orders shipped from the UK to customers in the EU and rather than stop customers from within the EU from purchasing our products we are still allowing orders. It does mean however that there are additional steps to the purchase and we need to ask for more information than normal. In addition to this information you will now have fees to pay on arrival of goods.
Previously our pricing included 20% UK VAT however this has now been removed from the pricing you see ( when viewing from an EU location ) it does mean however that the localized VAT will need to be paid on arrival of the goods.
Even though we have paid a 12% duty when the goods arrived into the UK from China the Brexit deal means that from an EU point of view the Duty has not been paid so a duty of 12% will also apply on arrival of your goods.
We will also need customers to provide us with their Tax ID ( TIN ) at point of order or their EORI number if they are purchasing as a business.
So in summary please be aware that on arrival of your tent you will have additional costs of 12% Duty and your local VAT Tax rate will need to be paid. We are making this as clear as we can at order placement so should you chose to reject the goods and fail to pay the fees the goods will be returned to us and the original shipping costs , return costs , any freight or government fees plus an additional 10% handling fee will be removed from any potential refund of your order.